Terms of Service

JOJOMEN provides smart experience terminal devices and supporting services, including: • Smart device sales: entertainment, instant food, smart retail and other terminal categories; • Management system: the JOY EYE remote management platform, supporting device monitoring, data analysis and operations; • Operational support: site evaluation, content operations, marketing planning and training; • After-sales maintenance: warranty, repair and technical support; • Cooperation models: outright purchase, installment, lease-to-own, managed operations and more. Specific services are subject to the contract or agreement signed by both parties.

By accessing our website, registering an account or using our services, you confirm that you have read, understood and agreed to all terms of service: • If you use the service on behalf of a company, you warrant that you are authorized to do so; • If you do not agree to any term, please stop using the service; • These terms may be adjusted with service updates; continued use constitutes acceptance of the revised terms; • Some services may be subject to additional specific terms that also apply.

You may need to create an account before using certain services: • Registration information: provide true, accurate and complete information, and keep it updated; • Account security: safeguard your username and password; losses from account leakage are your responsibility; • Usage liability: all actions under your account are deemed your own; • No transfer: you may not transfer, lend or share your account without permission; • Account cancellation: you may request cancellation, after which data will be handled per policy. If you suspect your account has been compromised, notify us immediately.

When using the service, follow these rules: • Legal use: use only for lawful purposes and do not violate any laws; • Prohibited acts: do not interfere with system operation, access without authorization, distribute illegal content, or infringe others' rights; • Content standards: uploaded content must be true and lawful, and must not infringe IP rights or contain false information; • Device rules: operate devices per instructions and do not modify or crack them; • Paid use: some services require payment, which should be made on time.

The intellectual property involved in this service is owned as follows: • Website content: text, images, video and layout are copyrighted by JOJOMEN; • Software systems: copyright and related rights to the management system and applications belong to us; • Brand identifiers: trademarks such as JOJOMEN may not be used without authorization; • User content: you own the copyright to content you upload, but grant us a license to use it for service provision; • No infringement: no part of the above may be copied, distributed or commercialized without written permission.

Notes on products and pricing: • Product information: we strive for accuracy, but errors may occur; the actual product prevails; • Price changes: prices may adjust with market factors; confirmed orders are unaffected; • Order confirmation: orders take effect only after we confirm them; we may reject abnormal orders; • Inventory: if a product is out of stock, we will notify you and negotiate a solution; • Promotions: promotion rules are stated on the event page, and we reserve the right of interpretation; • Quotation and settlement currency: all products are quoted in Chinese Yuan (CNY), which is the sole basis for settlement. For payments in US Dollars (USD) or Euros (EUR), the CNY price is converted at the exchange rate on the payment date and an additional 5% surcharge is applied to cover exchange-rate loss and handling fees; the final amount payable in foreign currency is as set out in our quotation or contract.

Payment terms are as follows: • Payment methods: bank transfer, online payment, corporate settlement, etc.; • Payment period: pay per the contract timeline; late payment may incur late fees; • Invoices: we provide compliant invoices for actual amounts paid; • Refund policy: refunds that meet the conditions will be processed; timing depends on the payment channel; • Tax inclusive: unless otherwise stated, prices include VAT. For payment questions, please contact the finance department promptly.

We reserve the right to adjust services: • Service changes: we may add, modify or discontinue services with prior notice; • Termination conditions: we may terminate the service if you seriously breach, use it illegally, or remain inactive for a long time; • Your termination: you may request termination at any time and settle outstanding fees; • Consequences: upon termination, we will stop data processing and retain necessary records per policy; • Liability waiver: we are not liable for compensation when terminating for reasonable cause. Termination does not affect rights and obligations accrued before termination.

To the extent permitted by law, we make the following statements: • Service availability: we do not guarantee uninterrupted or error-free service, which may be temporarily interrupted for maintenance or failure; • Information accuracy: we strive for accuracy but do not guarantee absolute accuracy; • Third-party links: we are not responsible for the content or availability of third-party websites or services; • User conduct: losses caused by improper use are borne by the user; • Force majeure: we are not liable for service interruptions or losses caused by force majeure.

To the maximum extent permitted by applicable law: • Liability cap: our cumulative liability to you is limited to the service fees you actually paid; • Indirect losses: we are not liable for indirect, incidental, special or consequential damages; • Known risks: we are not liable for losses from risks you knew or should have known; • Mitigation: you have an obligation to take reasonable measures to reduce losses; • Exceptions: damages caused by intent or gross negligence are not subject to these limits.

The interpretation and dispute resolution of these terms are as follows: • Governing law: these terms are governed by the laws of the People's Republic of China; • Negotiation: disputes should first be resolved through friendly negotiation; • Mediation: you may apply to an industry mediation body; • Arbitration or litigation: if unresolved, submit to the Shenzhen Arbitration Commission or file with a competent court; • Partial invalidity: the invalidity of any part does not affect the validity of the rest.

We may revise these terms of service: • Reasons: to adapt to legal changes, business development or service optimization; • Notification: via website announcements or email; • Effective date: takes effect on the date of notice or the stated effective date; • Objections: if you disagree, you may stop using the service; continued use constitutes acceptance; • Past versions: you may contact us to obtain historical term texts.

If you have any questions about these terms of service, contact us via: • Email: info@jojomen.com • Phone: 18665578067 • Address: JOJOMEN Headquarters, Units 19-20, Block C, No. 6 Shixin Road (Xinshuikeng Village Section), Dalong Street, Panyu District, Guangzhou 511400, China • Online support: reach us via the contact page on our website We will respond promptly.